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Privacy Policy for GrowGen

Effective Date: May 1, 2026

Last Updated: May 21, 2026

Welcome to GrowGen ("GrowGen," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how GrowGen collects, uses, stores, and protects your information when you use our website, application, and related services (collectively, the "Services").

By accessing or using GrowGen, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Payment information
  • Account login information
  • Profile details
  • User-generated content

Usage Information

We may automatically collect information such as:

  • Device type
  • Browser type
  • IP address
  • Operating system
  • Pages visited
  • Time spent within the app
  • User interactions and activity

AI Input Data

GrowGen may collect prompts, text inputs, content requests, marketing data, and other information submitted into the platform in order to generate AI-powered results and improve functionality.

2. How We Use Your Information

We may use collected information to:

  • Create and manage your account
  • Provide GrowGen features and services
  • Generate AI-powered content and lead recommendations
  • Process payments and subscriptions
  • Improve app performance and user experience
  • Send updates, support communications, and promotional messages
  • Detect fraud, abuse, or security risks
  • Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties, including:

Service Providers

Third-party tools used to operate GrowGen, such as:

  • Payment processors
  • Email service providers
  • Analytics providers
  • Hosting providers
  • AI technology partners
  • Customer support platforms

Legal Requirements

We may disclose information if required to:

  • Comply with applicable law
  • Respond to legal requests
  • Protect our rights and security
  • Prevent fraud or misuse

Business Transfers

If GrowGen is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Data Storage and Security

We implement commercially reasonable security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

GrowGen may use cookies and similar technologies to:

  • Remember user preferences
  • Improve functionality
  • Analyze performance
  • Personalize experiences
  • Measure marketing effectiveness

You can adjust your browser settings to refuse cookies; however, some features of the Services may not function properly.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Withdraw consent
  • Request a copy of your data

To make a request, contact us using the information below.

6A. GDPR Compliance (For Users in the European Union)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, you may have additional rights regarding your personal information.

These rights may include:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your information
  • The right to restrict or object to certain processing activities
  • The right to data portability
  • The right to withdraw consent at any time when processing is based on consent
  • The right to lodge a complaint with your local data protection authority

GrowGen processes personal data only where we have a lawful basis to do so, including:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your privacy rights

To exercise your GDPR rights, please contact us using the information provided in the Contact Information section.

6B. CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents may have additional privacy rights.

These rights may include:

Right to Know

You may request information regarding:

  • Categories of personal information collected
  • Sources from which information was collected
  • Business purposes for collecting information
  • Categories of third parties with whom information may be shared

Right to Delete

You may request deletion of personal information collected about you, subject to certain legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt Out

GrowGen does not sell personal information. If this practice changes in the future, users will be provided with the ability to opt out as required by law.

Non-Discrimination

We will not discriminate against users who exercise their privacy rights under California law.

California residents may submit privacy requests by contacting us using the information listed in the Contact Information section.

6C. Artificial Intelligence (AI) Disclosure

GrowGen uses artificial intelligence technologies to generate content, recommendations, marketing materials, lead suggestions, and other outputs.

While we strive to provide useful and relevant results, users acknowledge and understand that:

  • AI-generated content may occasionally contain inaccuracies, errors, incomplete information, or outdated information
  • AI-generated outputs should not be relied upon as legal, financial, medical, or professional advice
  • Users are responsible for reviewing and verifying generated content before publishing, sharing, or relying upon it
  • GrowGen does not guarantee the accuracy, completeness, or suitability of AI-generated content for any specific purpose

By using GrowGen's AI-powered features, you understand and accept that generated content is provided on an "as is" basis.

7. Children's Privacy

GrowGen is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child under 13, we will take reasonable steps to remove that information.

8. Third-Party Services

GrowGen may contain links or integrations with third-party websites or services. We are not responsible for the privacy practices of these third parties.

Users should review the privacy policies of those services separately.

9. International Users

If you access GrowGen from outside the United States, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

By using GrowGen, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur, we will update the "Last Updated" date at the top of this page. Continued use of GrowGen after changes become effective constitutes acceptance of the revised policy.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

GrowGen Support
Email: support@growgen.app
Website: www.growgen.app

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