Contact GrowGen
Need help with your GrowGen account, billing, credits, or features? Send us a message and our support team will respond as soon as possible.
Email Support
support@growgen.app Support Hours
Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Response Time
Most support inquiries receive an initial response within one to two business days. Pro members receive priority handling, with an initial response generally provided within one business day. Business days are Monday through Friday, excluding recognized holidays. Response times are general targets, not guaranteed service-level agreements, and apply to the initial response — not to issue resolution.